Customer Support // Help Desk

Help Desk

  
 
 
 

Help Desk
 
Thank you for considering Birla Sun Life Insurance as your partner in securing your family's future. Here are a few simple pointers that we hope will be of assistance to you while filling in the application form.
 
Please do not sign blank proposal forms/service request forms
Kindly countersign any modifications made in the proposal form
Please attach the documents applicable to your annualized premium as they are mandated by regulations:
 
<Rs.10,000 - ID proof
>Rs.10,000 but <Rs.1 lac - Id proof, photograph & address proof
>=Rs.1 lac - Id proof, photograph, address proof & income proof; PAN card
Kindly make sure that while filling the proposal form for any policy, all material disclosures are made. (Especially with respect to your health, earlier policies held by you, etc.) – As per Section 45 of the Insurance Act, 1938, if any claim has been received within 2 years of risk commencement date and if investigations prove that there was material non-disclosures / misstatements made in the proposal form/during issuance of policy, the insurance company has a right to deny the claim.
You can make cash payments of premiums upto Rs.50,000 per policy holder per month
Kindly do not prepare any cheque or draft which is payable to any individual
All premium cheques should be made payable to "Birla Sun Life Insurance Company Limited" and all cheques to be marked as "A/c Payee"
Kindly fill in the cheque carefully as recent RBI guidelines indicate that any corrections /alterations of payee name or amount in payment instruments (cheques) will not be honoured even with a ratifying signature
Appointing a nominee helps your loved ones to get hassle free access to the policy benefits in the hour of need.
Appointing a nominee for the policy is possible only where the owner and the insured is the same person.
You may nominate more than one person under a policy; however percentage wise nomination is not permitted.
You may change/add nominees anytime during the tenure of the policy.
A minor can be nominated, however for all such nomination an appointee who is a Major need to be appointed.
Click here for the nomination form to be used for fresh/addition/change of nominee. Kindly take care to complete the form in all respects
Insurance Regulatory & Development Authority (IRDA):
 
IRDA is the regulator for the insurance industry
Various regulations, guidelines & circulars for the insurance industry are issued by IRDA
IRDA also ensures adherence to the Insurance Act, 1938
Access your account details by Login as
 
Policy Owner /
Group Owner /
Group Member
Insurance Advisor /
Channel Partner /
Corporate Agent /
Business Mentor /
Broker /
TDP Relationship Manager
Agency Manager /
Business Dev Manager /
Business Partner
 
 
 
Contact Me Click here
Toll Free 1-800-270-7000
SMS BSLI to 56161
 Write to us @
 customerservice@birlasunlife.com
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