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Claims Performance
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| At Birla Sun Life Insurance, we understand the pain of losing a loved one and the hardships that it brings along. In this hour of need, you can count on our complete support. Our simple and hassle free Claims procedure would ensure speedy processing of your claims. Our endeavor is to ensure that we always provide a seamless claim settlement experience to our customers. |
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| A testimony to the same is BSLI's performance for 2009-10 and 2010-11 in the recently published IRDA Annual Report both for Individual & Group Life Claims in Claim processing both in terms of (i) least outstanding Claims and (ii) speedy claim settlement |
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| Key Highlights for BSLI Claims performance for 2009-10 (Individual Life) |
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- BSLI's Outstanding Claims stands at very low of 0.24% (in Numbers) and 0.52% (in value) i.e. over 99.5% of BSLI claims were decided in the same Financial Year.
- In terms of Claim settlement, i.e. from Intimation of a claim till its final settlement, BSLI stands at 99.58% (in No's) and 98.29% (in value)
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| Key Highlights for BSLI Claims Performance for 2010-11 which is one of the best in the Industry are as below: |
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- Claims Dept has processed 99.65% of Individual claims & 99.92% of Group claims received by us.
- The outstanding claims of 0.35% for Individual Claims & 0.08% for Group Claims also stands approved and are awaiting rightful nominations details for disbursement.
- BSLI Claim settlement ratio for F.Y. 2010-11 for Individual Life claims is 94.66% & for Group Life Claims is 99.44%.
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