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Claims FAQs
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| To whom will the claim monies be paid? |
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| The claim monies will be paid to the beneficiary who generally is the nominee / assignee / appointee (in case of a minor) as mentioned by the Life Assured in the Application Form for Insurance. |
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| What happens if there is no nomination on death of the Life Assured? Or What happens if both the Life Assured and the Nominee expires in the same event? |
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| In such an eventuality, a "Succession Certificate" will have to be submitted by the Claimant. A Succession Certificate is issued on application by a competent court on the question of the right to the property of the deceased. The Succession Certificate should specifically provide for disbursement of policy monies. If, however, the deceased has left a will, a probate of the will is required along with the copy of the will. |
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| If the nominee dies during the tenure of the Policy, what action should be taken by the Life Assured? |
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| The Life Assured should nominate some other person in place of the deceased Nominee under section 39 of the Insurance Act. |
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| After how many days from the date of an incident should a claim be intimated? |
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| Except in some type of claims (e.g. Critical Illness Rider), where a waiting period is involved, all claims including death claims should be intimated as soon as possible. |
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| Who should inform BSLI about the claim and how? |
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The claimant or the family members of the Life Assured should inform the BSLI Branch Office about the death of the Life Assured. Alternatively, they can directly intimate the Claims Section at:
The Claims Section,.
Birla Sun Life Insurance Company Limited
G Corp Tech Park,
5th & 6th Floor,
Kasar Wadavali, Ghodbunder Road,
Thane - 400 601. |
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| Where should one submit the claim forms? |
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The claim forms can be submitted at the nearest BSLI Branch Office or could be sent directly to the Claims Section at:
The Claims Section,
Birla Sun Life Insurance Company Limited
G Corp Tech Park,
5th & 6th Floor,
Kasar Wadavali, Ghodbunder Road,
Thane - 400 601. |
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